Privacy Policy

Privacy Policy

Capelli Institute of Trichology
Website: capelliinstituteoftrichology.com
Effective Date: [Insert Date]

1. Introduction

Capelli Institute of Trichology (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website capelliinstituteoftrichology.com and use our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Address

  • Medical or scalp/hair-related information (if submitted for consultation purposes)

  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website URLs

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage trichology consultations and services

  • Respond to inquiries and customer support requests

  • Schedule appointments

  • Send updates, newsletters, and marketing communications (if you opt-in)

  • Improve website functionality and user experience

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Trusted service providers (e.g., payment processors, email platforms)

  • Healthcare professionals involved in your care (where applicable)

  • Legal authorities if required by law

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember your preferences

You can control cookie settings through your browser.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory requirements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for data processing

  • Object to certain types of processing

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. International Data Transfers

If you access our website from outside our operating country, your information may be transferred and processed in a different jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Capelli Institute of Trichology
Email: support@capelliinstituteoftrichology.com
Phone: 2349091212572
Address: 107 Opebi Rd, Opebi, Ikeja 100001, Lagos

14. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.