CIT PRIVACY NOTICE
Privacy Policy
Effective date: 11 August 2026
This Privacy Policy explains, in plain language, how Capelli Institute of Trichology handles personal information across its website, student portal and related services. Please also read our Terms of Use.
1. Information we collect
Depending on how you interact with CIT, we may collect your name, email address, phone number, programme interest, enquiry details, account and application information, course participation, assessment records, payment references, event communications and technical information about your device and use of the Services.
2. How we collect information
We collect information when you contact us, subscribe, apply, register, create an account, make a payment, attend an event, submit work or communicate with us. Some technical information is collected automatically through your browser and website systems.
3. How we use information
We use information to respond to enquiries, process applications, administer accounts, deliver programmes, support learners, manage payments, send service communications, improve the Services, prevent misuse, keep records and comply with legal obligations.
4. Marketing messages
We may send newsletters, course news or promotional messages where you have consented or where another lawful basis applies. You can unsubscribe at any time using the link in a message or by contacting info@capelliinstituteoftrichology.com. Essential course, security and legal messages may still be sent.
5. Cookies and tracking technologies
Our website may use cookies and similar technologies to support basic functions, security, preferences, forms and performance measurement. You can control cookies through your browser settings. Blocking necessary cookies may affect how the website works. Where required, we will request consent before using non-essential analytics, advertising or tracking technologies.
6. When we share information
We do not sell personal information. We may share it with CIT staff and instructors, website and student-system providers, communications providers, payment providers, professional advisers, regulators, courts or other recipients where you direct us or give permission. Providers are expected to protect information and use it only for the services they provide to CIT.
7. International transfers and retention
Some providers may process information outside Nigeria. Where required, we will use appropriate safeguards. We keep information only for as long as reasonably needed for the purposes described here, including education records, account administration, payments, legal obligations, dispute resolution and security.
8. Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure. No online system is completely secure, so keep your account credentials private and contact us promptly if you believe your account or information has been compromised.
9. Your privacy rights
Subject to applicable law, you may request access to, correction or deletion of your information, object to or restrict certain processing, withdraw consent, opt out of direct marketing and ask about how your information is used. Email info@capelliinstituteoftrichology.com with the subject line Privacy Request. We may need to verify your identity before responding.
10. Children and third-party sites
Where a person under 18 applies or provides information, CIT may require a parent or guardian to be involved where required by law. Our Services may link to third-party sites and social-media platforms. Their information practices are governed by their own privacy notices.
11. Changes and contact
We may update this Privacy Policy when our Services, data practices, technology or legal obligations change. We will publish the updated version with a new effective date. For questions or privacy concerns, contact Capelli Institute of Trichology at 48b Alfred Olaiya Street, Awuse Estate, Opebi, Ikeja, Lagos, Nigeria, or email info@capelliinstituteoftrichology.com. You may also contact the Nigeria Data Protection Commission at ndpc.gov.ng.
Questions about your privacy?
Capelli Institute of Trichology
48b Alfred Olaiya Street, Awuse Estate, Opebi, Ikeja, Lagos, Nigeria
info@capelliinstituteoftrichology.com